Architecture Overview
How the platform is built
Overview
AgentAAS OS is built as a multi-tenant, cloud-native platform designed for enterprise-grade reliability, security, and scale. The architecture follows a layered approach with clear separation between data ingestion, computation, storage, and presentation.
System Layers
The platform is organized into four primary layers:
- Ingestion Layer — Pre-built connectors continuously pull data from cloud providers, ITSM systems, financial tools, and project management platforms. Data is normalized into a canonical schema before being stored.
- Computation Layer — Event-driven processors compute health scores, detect drift, generate forecasts, and run AI agent workflows. Each computation module is independently scalable.
- Storage Layer — A combination of time-series databases for metrics, document stores for configuration, and data lakes for historical analysis. All data is encrypted at rest and in transit.
- Presentation Layer — A React-based web application, a REST/GraphQL API, and webhook integrations for downstream consumption.
Data Flow
When a connector ingests data, it follows a consistent pipeline:
Source System
|
v
Connector (Pull or Webhook)
|
v
Normalization Engine (canonical schema)
|
v
Event Bus (async processing)
|
+--> Health Score Engine
+--> Drift Detection Engine
+--> Forecasting Engine
+--> AI Agent Orchestrator
|
v
Unified Data Store
|
v
API / Dashboard / Notifications
Each step in the pipeline is idempotent and retryable. Failed ingestions are automatically retried with exponential backoff, and the system maintains a complete audit trail of every data point processed.
Security Architecture
Security is foundational to the platform design:
- Encryption — AES-256 at rest, TLS 1.3 in transit. Customer-managed keys (BYOK) are supported for enterprise plans.
- Authentication — SAML 2.0, OIDC, and API key authentication. Multi-factor authentication is enforced by default.
- Authorization — Role-based access control (RBAC) with fine-grained permissions at the workspace, portfolio, and initiative levels.
- Compliance — SOC 2 Type II certified. HIPAA BAA available. FedRAMP authorization in progress.
- Network Isolation — VPC peering and private endpoints available for data sources that require network-level isolation.
Scalability
The platform is designed to handle enterprise-scale workloads:
- Thousands of concurrent initiatives per workspace.
- Millions of cost data points ingested per day.
- Sub-second health score computation latency.
- 99.95% uptime SLA with multi-region failover.
Deployment Options
AgentAAS OS is available as a fully managed SaaS platform. For organizations with strict data residency requirements, we also offer dedicated tenancy deployments in your preferred cloud region. Contact sales for details on private cloud or on-premises deployment options.